3/17/2023 0 Comments Outlook for mac clean mailboxPlease note, you can use Shared Email Templates in Outlook desktop only in a mailbox connected to a Microsoft account. If you can't sign in, your mailbox is not connected to Microsoft. Like Microsoft Entourage for Mac 2008, Outlook 2016 for Mac and Outlook for Mac 2011 are intended to be purely locally cached mail clients. If you are not a corporate user, the way to check if your mailbox is connected to Microsoft is to try to Sign in to Microsoft account with your credentials. Outlook for Mac 2011 caches your mail items in an identity in your home folder at the following location: /Documents/Microsoft User Data/Office 2011 Identities. If there is Microsoft Exchange in the Type field, this means that the mailbox is connected to a Microsoft account: If you are a corporate user, you can go to File -> Account Settings. If you've got several mailboxes connected to Outlook desktop, you can install and use Shared Email Templates only in those ones that are connected to a Microsoft account. ![]() Most often this happens because your Outlook mailbox is not connected to a Microsoft account. Even if you try to customize the ribbon and add the button manually, it will be disabled and grayed out. ![]() ![]() Trying to install Shared Email Templates in Outlook desktop, you may face a problem that you can't find the Get Add-ins button in the ribbon.
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